Comments on: RAC Breakdown Service Review http://www.breakdowncover.org/rac/rac-breakdown-review Breakdown Cover Blog Tue, 18 Jan 2011 12:38:45 +0000 hourly 1 By: Joanie2 http://www.breakdowncover.org/rac/rac-breakdown-review#comment-804 Joanie2 Sat, 04 Dec 2010 16:45:08 +0000 http://www.breakdowncover.org/?p=1691#comment-804 <div style='float:right;clear:right;'> <div class='myrp_boxes myrp_ratings_comments'> <table><tr><td class='myrp_average myrp_title_cell'><strong class='myrp_rating_title'>Overall Rating</strong></td> <td class='myrp_rating_value myrp_rating_container'><div class='myrp_rating_container' style='width: 60px !important; text-align:left !important;'><div class='myrp_disabled_star' style='float:right;margin:0!important;padding:0!important;border:0!important;width:12px !important;'></div><div title='4' class='myrp_disabled_star_on' style='margin:0!important;padding:0!important;border:0!important;width:48px !important;'></div></div></td></tr><tr><td class='myrp_title_cell'><strong class='myrp_rating_title'>Customer Service</strong></td> <td class='myrp_rating_value myrp_rating_container'> <div class='myrp_rating_container' style='width: 60px !important; text-align:left !important;'><div class='myrp_disabled_star' style='float:right;margin:0!important;padding:0!important;border:0!important;width:12px !important;'></div><div title='4' class='myrp_disabled_star_on' style='margin:0!important;padding:0!important;border:0!important;width:48px !important;'></div></div> </td></tr><tr><td class='myrp_title_cell'><strong class='myrp_rating_title'>Value for Money</strong></td> <td class='myrp_rating_value myrp_rating_container'> <div class='myrp_rating_container' style='width: 60px !important; text-align:left !important;'><div class='myrp_disabled_star' style='float:right;margin:0!important;padding:0!important;border:0!important;width:12px !important;'></div><div title='4' class='myrp_disabled_star_on' style='margin:0!important;padding:0!important;border:0!important;width:48px !important;'></div></div> </td></tr><tr><td class='myrp_title_cell'><strong class='myrp_rating_title'>Clear Policy Details</strong></td> <td class='myrp_rating_value myrp_rating_container'> <div class='myrp_rating_container' style='width: 60px !important; text-align:left !important;'><div class='myrp_disabled_star' style='float:right;margin:0!important;padding:0!important;border:0!important;width:12px !important;'></div><div title='4' class='myrp_disabled_star_on' style='margin:0!important;padding:0!important;border:0!important;width:48px !important;'></div></div> </td></tr><tr><td class='myrp_title_cell'><strong class='myrp_rating_title'>Provider's Website Usability</strong></td> <td class='myrp_rating_value myrp_rating_container'> <div class='myrp_rating_container' style='width: 60px !important; text-align:left !important;'><div class='myrp_disabled_star' style='float:right;margin:0!important;padding:0!important;border:0!important;width:12px !important;'></div><div title='4' class='myrp_disabled_star_on' style='margin:0!important;padding:0!important;border:0!important;width:48px !important;'></div></div> </td></tr><tr><td class='myrp_title_cell'><strong class='myrp_rating_title'>Speed of Response</strong></td> <td class='myrp_rating_value myrp_rating_container'> <div class='myrp_rating_container' style='width: 60px !important; text-align:left !important;'><div class='myrp_disabled_star' style='float:right;margin:0!important;padding:0!important;border:0!important;width:18px !important;background-position:-6px 0px'></div><div title='3.5' class='myrp_disabled_star_on' style='margin:0!important;padding:0!important;border:0!important;width:42px !important;'></div></div> </td></tr></table> </div> </div>I've been a customer with the RAC for a few years now (just their breakdown service) and have been pretty happy with the service. I've had to call them out a couple of times since signing up to their roadside assistance package, and overall found that they responded quickly (I think there's a few factors at play here - time of daya/location etc), and that their patrols were polite and friendly. On once of the occasions the breakdown was such that it wasn't possible to repair at the side of the road, so they towed me home. Their service also covers me as a person, so it doesn't matter what vehicle I'm in - whether as a driver or a passenger - so I think that's great value if you do a lot of travelling for work or personal reasons.<br clear='right' />
Overall Rating
Customer Service
Value for Money
Clear Policy Details
Provider’s Website Usability
Speed of Response

I’ve been a customer with the RAC for a few years now (just their breakdown service) and have been pretty happy with the service.

I’ve had to call them out a couple of times since signing up to their roadside assistance package, and overall found that they responded quickly (I think there’s a few factors at play here – time of daya/location etc), and that their patrols were polite and friendly.

On once of the occasions the breakdown was such that it wasn’t possible to repair at the side of the road, so they towed me home.

Their service also covers me as a person, so it doesn’t matter what vehicle I’m in – whether as a driver or a passenger – so I think that’s great value if you do a lot of travelling for work or personal reasons.

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